no access to internet (E044)

[bishun]

Hello all, I noticed after buying and installing Hollyhock 3 (Win x64) that it would not connect to the internet, which also prevented me from registering.

I eventually discovered this was due to some entry in my HOSTS file being routed to localhost (127.0.0.1) although I monitored the connections from Usine, I discovered the hosts it was connecting to were not actually directly referenced in my HOSTS file.

Those hosts included:
serveur.ex2-sd7.com
sensomusic.org
ip-api.org

Nevertheless, when I cleared my HOSTS file as a test, Usine connected to the internet, and I was able to register with success.

I eventually discovered the culprit was due to a "doubleclick.net" entry - which I have unblocked for now, and confirmed Usine is connecting.

Whatever http Usine is requesting includes a connection to doubleclick (Google advertising network). This is acceptable and makes sense for a website itself, but it's too bad the application itself is dependent on this.

[x.iso]

Ok, if sensomusic.org connects through other services, that might explain why it's blocked in Russia (some of those other services might be). Because I did request to our government organization that manages the 'black list' of our internet, and they say that sensomusic.org is not blocked. But I'm only able to access it by VPN (for Usine itself I have to use system level VPN to register and update add-ons).

[GDLive]

Being back after a few years, [s]I have the same issue. Thanks for the information ![/s]
In fact, disabling firewall, and router firewall and checking host file, I've no problem with mentioned address (ping successful), but registering fails.

[sm_jamieson]

On this subject, it would be useful if Usine could connect via a proxy if required. I suppose it would be an extra field in the setup.
So it could validate the license / username when behind a proxy.
Simon.

[GDLive]

Hum, if Usine is unable to register behind a proxy, it could explain that it fails behind complex network architecture...
Should we open or route some ports ?